Your Questions

If you have questions about your order, we hope that they may be answered here. If not, please feel free to contact us by email direct.

FRAMED PRINTS

Small

Standard

Large

Image size

8″ x 12″
20 x 30 cm

14″ x 20″
35 x 50 cm

16″ x 24″
40 x 60 cm

Overall
frame size

13″ x 17″
33 x 43 cm

19″ x 25″
48 x 63 cm

21″ x 29″
53 x 73 cm

UNFRAMED PRINTS

Small

Standard

Large

Image size

7.5″ x 10″
19 x 26 cm

10″ x 14″
25 x 35 cm

13″ x 18″
33 x 46 cm

Overall
paper size

8″ x 12″
A4 (21 x 29.7 cm)

12″ x 16″
30 x 40 cm

16″ x 20″
40 x 50 cm

As all our frames are hand made to order, small variations in size should be expected.
Framed prints have a mount (mat) of 2″ (50mm) all round. Unframed prints have a border of between approx 0.5″ (12mm) to 1.5″ (35mm).
All sizes are approximate.

Our product range and prices are simply structured.
We offer three sizes of print (see below) and a choice of three frame colours, or we can provide unframed prints. Most of our photographs are available as colour or black and white images, but a few are just black and white.

Framed prints

SMALL £ 95.00.
STANDARD £ 125.00.
LARGE £ 149.00.

Unframed prints

SMALL £ 39.00.
STANDARD £ 59.00.
LARGE £ 79.00.

We aim to dispatch UK orders for Framed Prints in around 5 working days and Unframed Prints in around 3 working days. We find that this is sufficient for the majority of orders, but please bear with us, in case unforeseen circumstances occur.

Orders which include TruView museum glass will take slightly longer (up to 6 days more) as this glass is ordered in specially. Please bear this in mind when placing your order.

As we print and manufacture in several locations around the world, including the EU, USA and Australia, this helps to keep international delivery times down, but we often can’t promise exact delivery times because of potential delays in customs, local problems etc.

At Christmas, we guarantee that orders falling before our cut-off date will be delivered in good time!

The terms ‘mount’ and ‘mounted’ are used in the UK and are the equivalent of ‘mat’ and ‘matted’ in the USA and elsewhere. As Oxford Pictures is a UK company, we’ll stick to the Queen’s English if you don’t mind!

Our mounts (mats) are made from ‘conservation’ grade, FSC certified, acid-free board. This means that they are from sustainable sources and will not fade or discolour with age. (Strong, constant sunlight may lead to some fading.)
Mount sizes quoted are approximate and may be subject to small variations in the manufacturing process.

All our Framed Prints and our Unframed Watercolour Prints are made on Museum Quality matte paper, the substrate of choice for fine art prints. It gives consistent high quality results and is ideal for rich, full colour photographs and illustrations. The matte finish emphasises different highlights and tones in the originals which creates stunning results.

Our Unframed Photographic Prints are made on a premium photographic paper with a satin lustre finish. Preferred by professional photographers, the finish has a subtle pearl-like texture which supports deeper colour saturation than matte papers and produces impressive colour depth and strikingly intense blacks.

All prints are made using water-based giclée inks.

Delivery is free to UK addresses, included in the price of your item.
International delivery is £19.95.

We’re sorry that, because all our items are made to order, we can’t accept returns of any items which arrive in good, undamaged condition.
All our items are carefully wrapped using bubble wrap and robust packaging.

We take great care to wrap and package your items. We have a great deal of experience in packing up fragile items for dispatch across the world.
However, things can occasionally go wrong, and in the unlikely event of your picture arriving damaged, we ask that you contact us to discuss what’s wrong. In the first instance, please email us via our contact form.